Frequently Asked Questions

General Questions

What is ToolLabsX?

ToolLabsX is a free collection of online tools and calculators that work entirely in your web browser. We currently offer 8 different tools with more being added regularly!

Do I need to create an account?

No, you don't need to create an account or register to use any of our tools. All tools are available instantly without any sign-up process.

Are the tools really free?

Yes, all tools are completely free to use with no hidden costs, premium tiers, or usage limits. We believe in providing free, accessible tools for everyone.

Do the tools work offline?

Most tools work offline once the page is loaded, as they run entirely in your browser using JavaScript. However, you'll need an internet connection to initially load the website.

Privacy & Data

Is my data safe?

Yes! All tools process data entirely in your browser. Your text, files, and calculations never leave your device and are never sent to our servers. This ensures complete privacy and security.

Do you collect personal information?

No, we don't collect any personal information. The only data we may collect is anonymized website analytics (like page views) which cannot be used to identify you.

Are my files uploaded to your servers?

No. For image conversion and compression tools, all processing happens in your browser using HTML5 Canvas API. Your files are never uploaded to our servers.

Tool Usage

What browsers are supported?

Our tools work on all modern browsers including Chrome, Firefox, Safari, Edge, and Opera. We recommend using the latest version of your browser for the best experience.

Why isn't a tool working?

If a tool isn't working, try the following:

If the problem persists, please contact us.

What's the maximum file size for image tools?

The maximum file size for image conversion and compression tools is 10MB. Larger files may cause browser performance issues or fail to process.

Can I use these tools for commercial purposes?

Yes, you can use our tools for both personal and commercial purposes. However, please refer to our Disclaimer for important limitations and responsibilities.

Calculators

Are the financial calculator results accurate?

Our financial calculators use standard formulas and provide estimates based on the inputs you provide. However, these are for informational purposes only and should not be considered as professional financial advice. Always consult with a qualified financial advisor for important financial decisions.

Can I trust the health calculator results?

Our health calculators (BMI and BMR) use standard medical formulas and provide estimates. However, these are for informational purposes only and should not replace professional medical advice. Always consult with a healthcare professional for medical concerns.

Technical Questions

Do you use cookies?

We use minimal local storage to remember your theme preference (dark/light mode). This is stored locally on your device and never transmitted to us. You can clear this data at any time through your browser settings.

What technologies power the website?

ToolLabsX is built using vanilla JavaScript, HTML5, and CSS3. We don't use heavy frameworks, ensuring fast load times and broad browser compatibility.

Can I suggest a new tool?

Absolutely! We love hearing suggestions from our users. Please contact us with your tool idea, and we'll consider adding it to our collection.

Support

How can I report a bug?

If you encounter a bug or issue, please contact us with details about the problem, including which tool you were using, what you were trying to do, and what error (if any) you encountered.

How quickly do you respond to support requests?

We typically respond to support requests within 24-48 hours during business days. We appreciate your patience!

Can I contribute to the project?

We're always open to feedback and suggestions! If you're interested in contributing code or improvements, please contact us to discuss.

Still Have Questions?

If you couldn't find the answer you're looking for, please don't hesitate to contact us. We're here to help!